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Draft — legal review required. This page is a placeholder. Production privacy policy must be written or reviewed by qualified legal counsel before public launch. Do not rely on this content as a legal contract.

Privacy Policy

Last updated: Replace with publication date

Who we are

KUNI is an AI receptionist service operated by KUNI Inc. (the “Service,” “we,” or “us”). Contact: hello@hellokuni.com.

What we collect

To be drafted by counsel. Anticipated categories:

  • Customer account data — business name, contact email, business profile information you provide when requesting access.
  • Call + message content — transcripts of calls, SMS, and WhatsApp conversations handled by the AI receptionist on behalf of customer businesses, used to operate the Service and improve receptionist performance.
  • Caller identifying information — phone numbers and basic metadata of people who contact customer businesses through KUNI.
  • Payment metadata — for payments collected via Stripe Checkout, KUNI never sees card details; we only record the fact that a payment occurred and its amount.
  • Usage + telemetry — standard web analytics, error reports, performance metrics.

How we use it

To be drafted by counsel.

How we share it

To be drafted by counsel.

Your rights

To be drafted by counsel.

Healthcare customers (HIPAA)

For customers in healthcare verticals (medical offices, dental practices), we will enter into a Business Associate Agreement (BAA) before processing any Protected Health Information. Final language to be drafted by counsel.

Contact

Questions about this policy: privacy@hellokuni.com.