Privacy Policy
Last updated: Replace with publication date
Who we are
KUNI is an AI receptionist service operated by KUNI Inc. (the “Service,” “we,” or “us”). Contact: hello@hellokuni.com.
What we collect
To be drafted by counsel. Anticipated categories:
- Customer account data — business name, contact email, business profile information you provide when requesting access.
- Call + message content — transcripts of calls, SMS, and WhatsApp conversations handled by the AI receptionist on behalf of customer businesses, used to operate the Service and improve receptionist performance.
- Caller identifying information — phone numbers and basic metadata of people who contact customer businesses through KUNI.
- Payment metadata — for payments collected via Stripe Checkout, KUNI never sees card details; we only record the fact that a payment occurred and its amount.
- Usage + telemetry — standard web analytics, error reports, performance metrics.
How we use it
To be drafted by counsel.
How we share it
To be drafted by counsel.
Your rights
To be drafted by counsel.
Healthcare customers (HIPAA)
For customers in healthcare verticals (medical offices, dental practices), we will enter into a Business Associate Agreement (BAA) before processing any Protected Health Information. Final language to be drafted by counsel.
Contact
Questions about this policy: privacy@hellokuni.com.